They Said It Best. We've Got This.

 

"

For a long time we hesitated to sell our home, despite knowing it just wasn't the right home to be our forever home. But! When the time came to move on to our next adventure, there was not a single question in our minds about who to have on our side in the sale of our home. Robin is the absolute best at what she does. She was there every single step of the way for us and the buyers. She goes above and beyond in all transactions and is incredibly prompt. I have never had a transaction go so very well. The same was true when we bought the home 7 years ago with her. If I was local and ever wanted to buy or sell a home I would use her until she retires. And, even then, I might hunt her down and beg her to be on my team again.
 

 Jessica Eldred


   

 

"

Robin was wonderful to work with on the buying and selling end! She was always prompt to answer any questions we had along the way. Her personal service of being at our home for every showing was very much appreciated! She was also with us every step of the way for our new home purchase. I would highly recommend Robin and the team at River Hills Properties for a home purchase and sale.
 

 – Carolyn Niedzielski


   

"

Robin was AMAZING! We were referred by a coworker to call Robin and have her as our agent. Needless to say she DID NOT disappoint! She was very knowledgeable and attentive from start to finish. She communicated about everything and was on top of everything! She was very professional at all times and truly cared about what my husband and I wanted. If you want someone that cares about your needs and wants and is very efficient and on her game Robin is your girl! My husband and I are very pleased to have had the opportunity to meet and work with Robin. If in the near future we want to purchase another home we will definitely be reaching out to Robin! Definitely a asset to the River Hills company!
 

 – chevelle251019160


  

"

Thoroughly professional, knowledgeable and hard working. Excellent. We were treated as if we were her only clients. She identified concerns of the buyer, helped me to find help in addressing them and coordinate solutions to all problems identified. We could not have closed successfully without her help and that of the people she found for us. I would recommend Robin without reservation.
 

 – M Schafer


 

"

Thoroughly professional, knowledgeable and hard working. Excellent. We were treated as if we were her only clients. She identified concerns of the buyer, helped me to find help in addressing them and coordinate solutions to all problems identified. We could not have closed successfully without her help and that of the people she found for us. I would recommend Robin without reservation.
 

 – M Schafer


 

 

"

Robin and Bill were great to work with. They are knowledgeable, professional and straight forward with their recommendations and advice. They worked harder than any realtors I ever dealt with, making the whole process much easier for us.
 

 – Susan Stukey


  

"

Robin and her husband Bill are consummate professionals who truly care about you. From the very first interaction to the day of closing (and after closing for that matter), we were personally taken care of by Robin. She is present for EVERY showing - even when an MLS agent is showing the property. Robin connected us to a lender who worked extraordinarily hard to secure us the most amazing mortgage with remarkably low interest rate. I can not express how grateful we were able to work with River Hills and Robin!
 

 – Dana Swift


 

"

Our house sold in just one day! Do I need to say anymore? Along with the marketing of the house, including staging, photographing and video, the most important benefit in listing with Robin was the "no lock box strategy." That gave us peace of mind as sellers. Free from worry knowing Robin had it all under control! We had an excellent experience working with Robin as she kept open lines of communication and was always there for us. I would strongly recommend her services!!!
 

 – Peggy Volza


 

"

Hi Robin & Bill - We received the package from Omaha Steaks this week.  A very unnecessary, but much appreciated gift from you guys!  
 
We actually feel like we owe you for making the biggest transaction of our lives so easy and successful.  We feel so fortunate that we chose to give you guys a ring - your sales model fit us perfectly, and the way you always were on top of every step of the process was phenomenal.  
 
We wish you guys every success going forward, you certainly deserve it.
 
Thanks again for everything!  
 

 – Tim & Cheryl


 

"

My family and I met Robin and Bill when we attended an open house they were having. They were very inviting and showed us around the house and property.... allowing us to take our time and slowly decide if it was for us. They weren't pushing for a sale. They got to know us as a family and helped us get through the process of buying our dream home. I can't say enough about how wonderful they were in this process. Buying a house is not easy ... especially when you own another and need to sell....they knocked it out of the park!! They advertised our home and sold it quickly....Robin and Bill we're there for every step helping us get through all of the little things that come up during the transfers of both homes....I haven't been given such one on one service from any other company we had used in the past. This company is wonderful!!! Give them a chance to show you how hard they will work for you if given the opportunity. Thanks again Robin and Bill....we just love our home!!!"

 – Todd C Webster


 

"

Had a great experience using River Hills! They helped find the right house for me at the right price. Any information needed for all of the houses we went through was provided in an organized binder for easy review! Thanks again!"

 


 

"

Made it easy for us. Great communication which allowed us to make informed decisions. We now know why they are the most trusted Real Estate company in Central NY!"

– Ian Renter


 

"

My sister recommended Robin Mongeau to me and I'm so glad she did! Robin and Bill went out of their way to be available to us and answered our questions at all hours. As first time home buyers we needed a lot of help and Robin made sure we were well taken care of and that we knew what was going on. She helped us find inspectors and made sure we got someone trustworthy. She also was just hilarious and friendly! Thanks again!"

– Logan Will


 

"

I can only say that Robin Mongeau and Bill at Riverhill's Realty are the absolute best. I will refer all future Real-estate dealings to Robin and Bill because they are kind, easy people to talk to and makde me feel confidant and comfortable from day one."

– Robert Sparacino


 

"

Robin was extremely professional and knowledgeable about the real estate market and what it takes to get a property sold. From the photography through the sale of my house, everything was first class. The services provided were like no other realtor. The personal touch of no lock boxes brings peace of mind as a seller, knowing there is always someone on your side at each showing. I would not hesitate to recommend Robin to anyone selling their home."

– Kevin 


"

Robin and Bill,
There should be more people like you! It hardly seems possible we had been in 9523 one-week yesterday. As you can imagine, unpacking is moving rapidly. Yesterday I did the china, my mom's, and ours the whole day. Paul painted the inside of the kitchen cupboards on Sunday. I carefully – for about 5 minutes, cut, and lined each shelf. No two are the same.

Our chair is beautiful! We circle it nightly to see who will win. I let Paul win because he is gone all day, so…needless to say, it is an instant cure for insomnia in the future. My husband has fulfilled a lifetime dream with the chair."

– Joan and Paul 
– Molly and Ginger


"

Robin, Thank you so much for all of your help! You made our first house purchase that much less stressful. If we ever (by some crazy circumstances!) decide to sell, we will give you a call. Thank you so much for the beautiful flower arrangement too! Sorry this is a little late, we have been busy moving into our beautiful house."

– Kayla and Sean


"

Robin, Thank you for your professional service. It was refreshing to work with someone with as much energy, optimism, and use of current technology. Hopefully, this is the first of many successful transactions."

– Dave and Danielle


"

Dear Robin, you are the best! Thank you so much for the lovely Harry & David selection. Selling the house was all I expected. You go above and beyond. I would highly recommend you.

The K's and I are enjoying the goodies and saying nice things about you…bet your ears are burning! Thanks for everything."

– Ann 


"

The video is just overwhelmingly wonderful. You and Bill have sure captured the good places in my home. The pictures are so bright and show it up so well. It is wonderful! I can't wait for my friends to see this one. Thanks so much. It sure looks enticing!"

– Donna


"

Robin, you have no idea what a relief it is to me that this house is finally in your capable hands. I am working on a much longer, overdue letter to say just how much we appreciate you. But you should know my mother has been more optimistic in the past two week's than she's been all year. I told her all along that she'd be amazed at the difference between you and everyone else. I think she gets it now."

– Kari


"

Robin, My pleasure! Everything is great with the new home, and my dog loves his new fenced-in yard.

Thanks for the great experience!"

– Andrew


"

Robin assisted us in purchasing our first home and was with us every step of the way. She made time to be present at inspection, appraisal, and closing. She responded to text and calls every hour of the day and made us feel like family. She is someone I hope to maintain a friendship with in the upcoming years. She works very hard and deserves all the good that comes her way."

– Kelly


"

Robin was excellent to work with. I had her support from the moment I looked at the house, right through closing. When communications went unanswered in the finance company, Robin was always timely in her response, and kept me updated throughout the whole process."

– Drew


"

Robin Mongeau is a real estate professional focused on our needs. Through multiple marketing techniques utilized by Robin, we are constantly aware of our selling or purchasing status. In these difficult financial times, we know we could not be more fully represented. Don't hesitate to call River Hills Properties, or Robin."

– Joan


"

I was very pleased with the professionalism of Robin, and how she was able to sell my house so quickly. She priced it right and knew the market and area very well. I highly recommend her!"
– Wendy


"

Robin is unlike any other real estate professional I have ever worked with. She thinks outside the box, is very aggressive, and is extremely experienced. She has gone above and beyond, the normal protocol for us – investing time and money into the sale of our house. I would recommend Robin and her team to anyone."

– Daria


"

Robin brings it all to the table with her enthusiasm for her job. She is forthright when discussing a property, potential pricing, and issues to be addressed. She gives realistic direction with her knowledge in the market. Robin is a huge asset and advocate for this area, promoting the lifestyle of living beyond the city."

– Debbie


"

Robin is a dedicated, hardworking, and honest realtor, who handles each client with respect, be it a $50,000 sale, or a $500,000 purchase. I would not hesitate to recommend her to anyone. In fact, I've recommended her to my mother! That should speak volumes about the level of trust I place in her!"

– SSML


"

I am very impressed with Robin Lawrence Mongeau as my realtor. She has gone above and beyond. She is very professional, knowledgeable, and thorough, to name a few of her assets. Whenever another realtor wants to show a client my home, Robin is there, unlike other realtors who allow their clients' homes to be seen without them present. Not to mention her friendly approach to myself and those who come to my home. You will not be sorry you picked Robin as your realtor!"

– Lynn

"

Thank you, Pat. I believe that's the nicest thing anyone's ever said to me. You're not so bad yourself you know. If there's such a thing as a Realtor's Hall of Fame, you belong in it. The words "Class Act" would be below your image."


 

"

In researching/vetting local Real Estate Brokers/ Agents, I came across Patricia's bio, which spoke to me. Upon meeting with her I was impressed by her professionalism, dedication, patience, kindness and knowledge. Long story short, due to her guidance and recommendations, was able to get a cash offer (no appraisal) that was $2,000 above asking price, six days after listing, and looked out for my interests right through closing. My gratitude is unending."


"

We looked at several homes, well over 70, before having the pleasure of meeting Pat. Most real estate agents we met with were less than helpful and not accommodating to say the least. Our faith in real estate agents was reborn when we met Pat. She was enthusiastic and very knowledgeable about her local market and she showed us the house we eventually purchased. Originally our purchase offer was not accepted and we thought it was a done deal but Pat did not give up because she knew how much we wanted the house and felt it was obtainable. She requested that the selling agency show us their "comps" for determining the sale price and pointed out to them that they were using "comps" from a much different market than the location of the house we were interested in purchasing. Making a long story short, we re-visited the house and made another purchase offer which was eventually accepted. Our success in the subsequent purchase was directly contributed to Pat's dogged pursuit of the property in our name! I wish we would have met her 3 years ago when we started looking for our new home!"


"

Pat was phenomenal!!....she was with me every step of the way and looked out for my best interest as well. Her support was unwavering and she was available and always returned calls and texts in a timely manner. The closing went smoothly because of pat's professionalism and attention to detail, she is amazing. I give her 10 out of 5 stars!!"


"

We have nothing but wonderful praises about Pat Callahan. The listing, the showings, the concerns, the advice that she gave, the meetings to help us through things... Pat really knows what she is doing and handles it ALL very well. She is very professional. Yet, she is very friendly and explains everything clearly to all parties involved."


"

We definitely would choose Pat again for future sales. We also strongly suggest others to experience her talents as a fantastic realtor. Thanks Pat!"

 

"

The best. Very knowledgeable. Very professional.Knows her market. JoAnne was very helpful in helping us arrange our home to show its potential. I would list with JoAnne Suppa again and encourage you to list with her also."
 

 

"

JoAnne was great! Due to the military we were unable to be present in the same state as the property we were selling yet she made the entire process easy for us. JoAnne guided us through the entire process, gave us advice on things to do to get ready for the listing, put together a great comprehensive listing and personally attended every showing of the home. She kept us informed through the entire process all the way through to the closing. She was very responsive, knowledgeable and always a pleasure to speak with. Thank you JoAnne for all you hard work!" 

"

Hi Robin, 
 
I hope this finds you well. I am reaching out today because I felt it was very important to let you know how exceptional Brandon Mosher was to work with. Brandon helped us sell our house (technically twice given our first buyers pulled out because we needed extra time to find the right house for our family) and he helped us find the house we eventually bought. Through it all Brandon was amazing! 
 
Brandon went above and beyond for us every step of the way. Brandon not only did his job to the fullest extent, there were times in which he stepped in to fulfill the responsibilities of the buyers agent (who in my opinion fell short). Brandon gave 200% to get us to close in a timely manner when the buyers bank was falling behind and really made it all happen for us. Brandon never stopped working for us--he was always trying to find us the right house and find us buyers who would appreciate the work we put into the house we were selling.
 
Brandon's knowledge and expertise far surpasses his age and it's incredibly impressive. His honesty and integrity are so rare to find in any area of business nowadays. We never felt pressured or mislead to buy or sell if it wasn't right for us. Brandon helped us find the perfect home for our family and I am so happy we didn't settle before our journey brought us here. He also has such a zest for real estate and it was very rewarding to see how his hard work paid off for us. Buying a house is something so personal and it takes a very special person to help you on your journey. 
 
Never once did we feel like Brandon was "just trying to make a sale", he really had our family's best interest in his heart and mind. We have an 18 month old son and Brandon knew it was so important for us to find the right fit not just for us, but for our little guy as well. Real estate is stressful for clients, especially ones as high strung, neurotic and anxiety ridden as I admittedly am--Brandon dealt with every question, concern, and fear I had with such class--and he even acted as my therapist on more than one occasion I will admit! I don't know many people out there in real estate, or otherwise, that would treat me with such care, patience, and understanding. I could tell as we got to know Brandon this wasn't just a job for him. He cared about our family and our best interest. We had some very unfortunate circumstances plague our family while we were buying and selling, circumstances that we had to make Brandon aware of because he saw him so often--nothing in your schooling or training teaches you the humility and empathy that Brandon had for our family's situation. My husband and I always say "Brandon is the best!" and its so true. Brandon became like family to us--he was the little brother I never had and I truly miss bothering him everyday 🙂 We were so incredibly happy to close on our new house and start this amazing new chapter but we were also sad that it meant we weren't going to work with Brandon anymore.
 
I am sure you hear how wonderful Brandon is from his many clients but I really thought it was important to pass along the incredibly positive experience we had with him over the last roughly ten months. I could go on for days on how his hard work and diligence really made our family's life so positive. I know his future is the brightest and I look forward to watching him shine. "
 

– Sarah and Ben Roorda (and Teddy too!)


 

 

"

Brandon made my first-time home buying experience a great one! Not only is he extremely professional and personable, but his knowledge of real estate is quite impressive. Every question or concern I had, he answered- and quickly! It never felt like he was just trying to sell me a house... he was helping me find my home. From our first conversation until closing, he truely went above and beyond- every step of the way. He doesn't just work with you; he works for you! Brandon is definitely someone you want in your corner when buying (or selling) a home. I cannot fully explain how amazing he is! I couldn't imagine going through this process without him. Please, do yourself a favor and call him!! You will not be disappointed!"


"

Brandon made purchasing a home seem easy. He was extremely patient and beyond helpful! I would recommend him as the best in the area. He is smart and made knowledgeable recommendations while viewing different houses. If you are looking for a realtor that will go above and beyond in all aspects of purchasing your new home, then Brandon is your guy!!"


"

Brandon was amazing during my recent purchase. He was very professional and aggressive and he communicated every detail with me and fought hard to protect my interest. My purchase wasn't a lot of money but I felt like Brandon gave me every consideration he would give for a big sale. He listened to what I wanted in a home and what I wanted to spend and he found me exactly what I was looking for. I highly recommend Brandon and even referred him for the sale of my sister's home which he sold for her in about 10 days!!!! Best realtor around !!"

"

I would highly recommend Dave Hoke as your realtor! The day after we signed on with him he had 4 appointments setup for buyers to visit our home. Our house sold the second day it was on the market! Dave was always there when he said he would be, and called when he said he would call...he kept us informed every step of the way...what would happen first, what would happen next! He was honest with us about our home's strong points and some things that maybe weren't as strong. We had never sold a home before and Dave took the time to explain the process to us in detail. I'm certain you would not be disappointed with his service. Beyond all that I've already mentioned...Dave is just a really nice guy...someone that's easy to talk with and someone you would enjoy working with."


"

This was my first experience buying a home (and my husbands) and Dave made the process so easy, smooth, and much less stressful than I imagined. I wouldn't hesitate to refer him to any family member and friend. He answered all of my multiple questions happily and was so quick and informative when he had information on his end to pass down to us. Any part of the process that you needed help/and or advice with Dave was there! We cannot thank him enough for helping us purchase our first home!! We couldn't be happier!! Thanks again Dave, you're the best!!"

"

From the moment she stepped on our doorstep, we knew Michelle was going to be the best realtor we've ever had. Outgoing, energetic, and ambitious, Michelle's experience speaks volumes alongside her consistent drive. If you're anywhere in NY and need a realtor, she's the person to go to."


"

Michelle worked very hard for us. She quickly responded to our calls, questions and requests. We would recommend her to Family and Friends because of the trust she earned with us."


"

I would absolutely recommend Michelle Kotary, she is knowledgeable, honest and extremely helpful. She went above and beyond to make sure our home buying experience was a pleasant one. We cannot say enough wonderful things about her!"

"

Joan assisted me in finding my first home. I was extremely nervous but Joan assured me that everything would work out. She helped me find a home that was affordable and easy for me to maintain. She has a great personality and is a joy to work with. Her knowledge of real estate gives you confidence that you are in good hands in a very big decision of your life. I am grateful and very pleased to have met Joan in this transaction and highly recommend her to help you buy or sell your home."

– Robin Prinzhorn


"

As a great big historic home, our home was not an "easy sell" but Joani held on, never gave up, never stopped working her hardest for us and as it was meant to be, in the time that it was meant to be, we found the perfect buyers.  Her knowledge of and experience with old houses combined with her fortitude and her balanced combination of no nonsense and charm won out in the end.  We couldn't be happier!"

– Amber Tabangay


"

Joan assisted me in finding a new home under great pressure. I was looking for a home as quickly as possible. Joan did a fantastic job really providing her expertise on the homes that we looked at. She is fantastic to work with and I would recommend her to anyone looking for a home."

– Colleen Clarke